Charles "Grayson" Topping
E-mail: greysun75@hotmail.com

Education
ECPI College of Technology, Newport News, Virginia
Associates of Applied Science in Computer and Information Science
Major: Information Technology/Programming
  • Dean’s List
  • Certifications
  • CompTIA A+ Certified
  • Gateway Technician Certified
  • HP Certified in the repair of commercial laser products
  • HP Certified for return facilitation of commercial non-serviceable products
    • IBM Warranty for Administrators Certified(RXW01 – RXW02)
    • IBM Desktop Repair Certified(RDC03)
    • IBM Server Repair Certified(XRM01)
    • IBM Mobile Repair Certified(RTC03)
    Technical Skills

    Programming/Web Development

    • Experienced in IIS and Apache web servers,  Sharepoint 2007, .Net(C# and VB),  HTML, XHTML, ASP(Using VBScript), JavaScript, PHP and JSP
    • Knowledgeable in C, Visual Basic 6,  and Java
    • Experienced in several major database technologies including MSSQL 2000 and 2005, MySQL, Oracle, and Microsoft Access
    • Experienced in Database Design and Normalization.
    • Experienced in version control systems such as Source Safe and SubVersion
    • Experienced in Designing and implementing full featured E-Commerce web sites from the ground up.
    • Experience with configuration, administration and implementation of Google Search Appliance

    Networking/ Computer Repair

    • Experienced in the installation and configuration of various types of internet connections including; ISDN, Dial Up, Cable, DSL, and T1
    • Experienced in the setup and configuration of popular types of backup configurations including file servers and tape backup units
    • Experienced in the setup and install of print and file servers
    • Experienced in administering permission levels for users and groups in Windows NT, Windows 2000, Windows 2003, and some Unix/Linux environments
    • Ability to design, implement and maintain a network infrastructure in a high production environment. Including routers, switches and cabling using most common operating systems
    • Proficient in all areas of computer installations, upgrades and repairs, including troubleshooting of configuration and connectivity issues
    • Proficient in the use and repair of common Microsoft products to include; Operating Systems, Server Applications, and Office suites


    Experience

    SAIC/AMSEC, October 2005 to March 2007
    Langley Air Force Base, Virginia
    Webmaster/Multimedia Programmer

    • Assisted in development of CCIMS corrosion control web site for the U.S. Navy using Apache,  JSP, JavaScript, CSS and Oracle 10
    • Assisted in development of Oracle database which was the back end of the corrosion control web site
    • Developed multimedia community management web site for the U.S. Air Force called AIM2 using ASP, JavaScript and CSS
    • Set up and configured Windows 2003 Web server using IIS and SQL 2000 to host the AIM2 web site
    • Set up and configured SQL Server 2000 server to act as a backend for the AIM2 development server
    • Developed and maintained database in SQL Server 2000 to support the AIM2 application
    • Coordinated with the customer to assure the customers exact requirements and standards where being met
    • Followed Air Force published guidelines and procedures to design and implement the AIM2 application
    • Provided training to and gathered feedback from all Multimedia Units throughout the Air Force on the AIM2 website
    • Provided helpdesk support for the AIM2 application and monitored the Quality Improvement Process

     

    Macro Network Support, July 2005 to October 2005
    Newport News, Virginia
    Computer and Network Technician

    • Provided sales and service to include parts, software/hardware repairs, upgrades, installation, and custom systems integration
    • Acted as Network Administrator/Engineer for small offices that do not maintain an internal IT staff
    • Designed and installed networks from the ground up to include cables, routers, Client PC’s and Servers

     

    Hampton Roads Computers, January 2003 to February 2004
    Newport News, Virginia
    Computer and Network Technician/Manager Venturenet ISP

    • Provided sales and service to include parts, software/hardware repairs, upgrades, installation, and custom systems integration
    • Acted as Network Administrator/Engineer for small offices that do not maintain an internal IT staff
    • Responsible for putting into service a new Web Hosting Management system known as H-Sphere
    • Developed web sites and databases for clients using PHP, HTML, Access, MySQL, JavaScript, Flash and other technologies
    • Acted as the right hand to the owner handling all special projects and services to include oversight of all technical areas of the business
    • Responsible for developing customer web sites from the ground up
    • Acted as a technical advisor to all other employees and oversaw all major projects
    • Provided technical support for ISP customers

     

    Helpdesq.com/Computer Renaissance, January 2001 to January 2002

    Newport News, Virginia
    Client Support Manager/Lead Technician

    • Developed new helpdesk call center housing up to 10 phone technicians
    • Provided phone support to include hardware, software and sales
    • Became Lead Technician for retail location within 4 months of employment
    • Provided computer and network support and repair.
    • Built and sold computers to business or customer specification.

     

    Digital Creations, November 1998 to October 2005
    Poquoson, Virginia
    Owner

    • Built server for local American Red Cross branch which became their backbone of their 9/11 Disaster Relief Effort
    • Developed web sites and databases for clients using ASP, PHP, HTML, Access, MySQL, JavaScript, Flash, SQL and other technologies
    • Provide sales and service to include parts, software/hardware repairs, upgrades, installation, and custom systems integration
    • Act as Network Administrator/Engineer for small offices that did not maintain an internal IT staff